PLATFORM FEATURES

Every tool you need to automate, engage, and convert

Built for businesses that want results — not just replies.

Craft AI Agents That Mirror Your Business Genius

Design AI agents with your brand’s voice, industry expertise, and rules. Choose from top LLMs (OpenAI, Claude, DeepSeek) and empower them to act — with text, images, or audio.

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Persona & Tone Customization

Define how your AI talks, thinks, and acts — friendly advisor, no-nonsense analyst, or anything in between.

Skill-Based Expertise

Equip agents with specialized skills: sales negotiation, tech support, data analysis, or custom workflows.

Business Knowledge Hub

Upload business or product data — agents learn your offerings inside-out to answer with precision.

Constraints & Guardrails

Set boundaries: “Never promise discounts” or “Escalate refunds to human teams.” Safety meets autonomy.

LLM Flexibility

Pick the brain behind the bot — optimize for creativity (Claude), logic (DeepSeek), or speed (GPT-3.5 Turbo).

Multimodal Mastery

Go beyond text: process images, analyze audio clips, and handle rich media inputs for deeper, dynamic conversations.

Empower AI Agents to Act, Not Just Talk

Equip agents with AI Functions to automate tasks, integrate with tools like Shopify or Calendar, and act on data — no more empty promises.

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Reusable AI Functions

Build once, deploy everywhere: link functions like payment processing or ticket escalation to multiple agents.

Save Directly to Custom Fields

Capture user data (emails, order IDs, preferences) and auto-save to CRM fields — no manual copying.

Smart Memory Activation

Agents skip redundant questions. If data exists (e.g., past orders), they use it — no “Can I get your email again?”

3rd-Party Integrations Made Easy

Connect to third parties with the visual flow builder — drag, drop, done. No coding headaches.

Function Calls for All LLMs

Run the same function across agents using different models. Need GPT-4 for writing and Claude for analysis? Done.

Function Templates

Launch faster: use plug-and-play templates for payments, support tickets, lead scoring, and more — no coding needed.

AI Agents That Work Together

Assign primary, secondary, and handoff agents to work in sync — combining expertise, escalating tasks, and crushing bottlenecks. No solo agent struggles here.

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Role-Based Agent Assignment

Define primary agents (first responders), secondary experts (specialized support), and handoff roles (escalation paths) for flawless teamwork.

Skill-Driven Task Routing

Automatically route tasks to the right agent. Sales queries → sales bot; technical issues → engineering expert.

Seamless Context Handoff

Agents share conversation history, user data, and intent — no “Can you repeat your issue?” when escalating.

AI Intent Recognition & Routing

Instantly detect user goals (sales inquiry, complaint, technical issue) and auto-route to the best-fit agent — smarter triaging, faster resolutions.

AI Task Automation

Pre-define tasks like sentiment analysis, data extraction, or success scoring. Agents auto-execute them.

AI Usage & Performance Analytics

Track token costs, response times, and agent success rates. Identify bottlenecks, optimize workflows, and prove ROI with real-time reports.

OMNI-CHANNEL

One AI agent, every channel.

Build your chat logic once and deploy it instantly across 13+ messaging platforms — WhatsApp, Messenger, Instagram, and more — for seamless customer engagement.

WhatsApp
Messenger
Instagram
Telegram
Line
WeChat
Web Chat
Slack
Konversation

Meet your customers where they already are.

  • Design flows once with drag-and-drop — deploy to all channels with no extra code.
  • Unified inbox keeps every conversation, across every platform, in one place.
  • AI keeps full context when a chat hops from Instagram to WhatsApp to live chat.
Connect your channels
WhatsAppWhatsApp
MessengerMessenger
InstagramInstagram
TelegramTelegram
TikTokTikTok
SMSSMS
VoiceVoice
LineLine
ViberViber
WeChatWeChat
VKVK
SlackSlack
Web ChatWeb Chat
WhatsAppWhatsApp
MessengerMessenger
InstagramInstagram
TelegramTelegram
TikTokTikTok
SMSSMS
VoiceVoice
LineLine
ViberViber
WeChatWeChat
VKVK
SlackSlack
Web ChatWeb Chat
WhatsApp

WhatsApp

Send order updates, cart-recovery nudges, and catalogs via approved templates.

Messenger

Messenger

Convert click-to-Messenger ads into automated sales threads.

Instagram

Instagram

Turn Reel comments, Story tags, and DMs into automated sales funnels.

Telegram

Telegram

Send secure checkout links, group deals, and broadcasts.

TikTok

TikTok

Turn comments into sales funnels with instant replies and promo codes.

SMS

SMS

Recover carts, send VIP offers, and resolve issues over plain SMS.

Voice

Voice

Answer calls, book appointments, and resolve issues with voice AI.

Line

Line

Send coupons, track orders, and share carts with playful stickers.

Viber

Viber

Automate flash sales, group promos, and voice campaigns.

WeChat

WeChat

Run loyalty programs, payments, and flash sales inside WeChat.

VK

VK

Auto-reply to comments, ads, and DMs across VK.

Slack

Slack

Let prospects and teammates message your AI agent right inside Slack.

Web Chat

Web Chat

Host AI-powered chats on your site — no social logins or app required.

INTEGRATIONS

Integrate wherever you want

Connect effortlessly with popular third-party apps, expanding functionality and enabling smooth automations between tools you already use.

Shopify
HubSpot
Salesforce
Slack
Instagram
WhatsApp
Telegram
Zapier
Notion
Gmail
Google Sheets
Airtable
Pipedrive
Konversation
WHAT MAKES US DIFFERENT

What makes Konversation so different?

Konversation focuses on business growth and training your AI agents with specific data to help improve your leading customer conversion.

Sync your API

Train your agents with specific data to help improve your conversion. Connect custom endpoints and database schemas in seconds.

API Sync Endpoint Console
Method:POST
Payload Source:/v1/user/events
Status:ready

GitBook docs AI

Use your GitBook documentation to help train your custom AI agent and customer support. Index knowledge bases dynamically.

knowledge-source: GitBook Docs
Q:How to authenticate webhook payloads?
AI:Verify the x-konv-signature header using your secret key.

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